Privacy Policy
How Creaticio handles information from website visits, Growth Audit™, Export Readiness Score™ and project enquiries.
Who we are and scope
This Privacy Policy covers creaticio.agency, its enquiry forms and assessment tools. The legal identity of the data controller and contact information appear at the end of this page. This policy is general information and does not replace any local mandatory notice or separate consent requirements.
Information we collect
We may collect the information you send in business forms, assessment answers and scores, follow-up notes, and limited technical or marketing-attribution data such as referral pages and UTM parameters. Please avoid submitting sensitive or special-category personal information through open text fields.
How we use information
We use it to answer requests, deliver assessment outputs, prepare relevant service proposals, handle relationships and follow-ups, prevent misuse and comply with applicable laws. We do not assume a request for a proposal is consent to unrelated direct marketing.
Assessments and leads
Growth Audit™ and Export Readiness Score™ collect answers and calculate indicative maturity or readiness scores. Submissions and results may be visible to authorised users of Creaticio Control to help deliver a response. Scores are directional tools, not legally binding assessments of export eligibility or financial performance.
Legal grounds for international visitors
Where the GDPR or comparable frameworks apply, the legal ground may include pre-contractual steps requested by you, legitimate interests balanced against your rights, legal obligations, and consent for non-essential tracking or separate promotional communications. Rights and processing conditions vary with your jurisdiction.
Sharing and international transfers
To operate the service we may need hosting, business email, CRM and support providers, and disclosures required by law. Actual provider identities and data locations should be verified before publishing a definitive processor list. Transfers outside the relevant jurisdiction must use an appropriate legal mechanism, such as an adequacy decision or applicable safeguards where required.
Retention and security
Records are retained according to their business purpose, legal duties and an implemented retention schedule, then erased, destroyed or anonymised as appropriate. We use reasonable safeguards, while acknowledging that no online system is risk-free.
Your privacy rights
Depending on applicable law, you may request access, rectification, erasure, restriction, data portability, or object to processing; withdraw consent without affecting earlier lawful processing; and complain to the relevant data protection authority. Requests can be sent through the contact details below.
Changes and contact
We may update this policy as technology, services or legal requirements change. The contact details for privacy enquiries appear below.